1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. (click Login link to access)

theyachtshop.co.uk reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy

We do not pass on your details to any third party organisations. We will only use them to send you occasional information about our upcoming events and products that may be of interest to you.

3. Access to theyachtshop.co.uk

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for website access

theyachtshop.co.uk grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of theyachtshop.co.uk. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of theyachtshop.co.uk and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising theyachtshop.co.uk's or its affiliates' names or trademarks without the express written consent of Theyachtshop.co.uk. Any unauthorised use terminates the permission or license granted by Theyachtshop.co.uk.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Theyachtshop.co.uk as long as the link does not portray Theyachtshop.co.uk, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Theyachtshop.co.uk logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Theyachtshop.co.uk, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

* for fraudulent purposes, or in connection with a criminal offence or other unlawful activity

* to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"

* to cause annoyance, inconvenience or needless anxiety

6. Copyright, authors' rights and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Theyachtshop.co.uk, its affiliates or its content suppliers and is protected by UK and international copyright, authors’ rights and database right laws. The compilation of all content on this website is the exclusive property of Theyachtshop.co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Theyachtshop.co.uk, our affiliates or our software suppliers and is protected by UK and international copyright and authors’ rights laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without Theyachtshop.co.uk's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Theyachtshop.co.uk's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Theyachtshop.co.uk's express written consent.

7. Copyright claims

Theyachtshop.co.uk and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

8. Our contract

When you place an order to purchase a product from Theyachtshop.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

9. Returns

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. In addition to your 14-day guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Note: if you return an item/s to us using a pre-paid, personalised return label and the reason for the return is not because of an error on our part and the item is not defective, we will deduct the cost of return postage from your refund. If the item is defective we will be happy to replace the item, please contact us to get a Return Authorisation Code.

10. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Despite our efforts, a small number of the thousands of products in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

For more details, please review our Pricing and Availability policy and our Availability Guide, both of which apply to products ordered from us.

11. Customs

When ordering goods from Theyachtshop.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Theyachtshop.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information see Customs Information.

12. Health & Safety

By purchasing any product from our Tools and Hardware department, you acknowledge that you have read and understood our Health & Safety Guidelines.

Conditions Relating to Both Your Use of Theyachtshop.co.uk and Sales to You

13. Children

Theyachtshop.co.uk does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Theyachtshop.co.uk only with the involvement of a parent or guardian.

14. Electronic communications

When you visit Theyachtshop.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. Losses

Theyachtshop.co.uk will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. Theyachtshop.co.uk does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

16. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

17. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

18. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

You can contact us by visiting www.theyachtshop.co.uk/contactus

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Notice to Theyachtshop.co.uk of Copyright Infringement

In the matter of www.theyachtshop.co.uk.

S T A T E M E N T

I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:

1. I refer to the website www.theyachtshop.co.uk ("the website"). I make this statement in support of my giving Theyachtshop.co.uk notice that, via the website, it is causing or contributing to an infringement of copyright.

2. The work in which copyright is claimed to subsist is [please clearly identify and describe the copyright work(s) claimed to be infringed] ("Copyright Work").

3. [I am] OR [I am authorised to act on behalf of] the owner of an exclusive right in the Copyright Work that is claimed to be infringed. [If the person making the statement is acting on behalf of the Complainant please include the following:] The person/entity claiming that its rights in the Copyright Work have been infringed is [please state name and address of the person/entity] ("Complainant"). I am [please explain the relationship of the signatory to the Complainant].

4. The material which is claimed to infringe the Copyright Work ("Infringing Material") is: [please clearly identify and describe the infringing material or work(s)].

5. The Infringing Material (delete whichever paragraph is not applicable):

(a) [is] OR [is part of a (book/CD/DVD/video) entitled (title and author)] available for purchase from Theyachtshop.co.uk via the website. [If the Infringing Material comprises only part of the relevant title, include the following:] The Infringing Material comprises [please describe where in the product the copyright work appears, eg: pages, track numbers, video/DVD timecode] of this product.

OR

(b) appears on the website at [please cut and paste the address of the relevant Web page from the website where the Infringing Material appears].

6. The use of the Infringing Material described in paragraph 5 infringes [my rights] OR [the rights of the Complainant] in the Copyright Work and is not authorised by the copyright owner, its agent(s), or the law.

7. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Infringing Material.

Statement of Truth

I declare the facts stated above to be true.

Signed:

Date:

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Notice and Procedure for Notifying Theyachtshop.co.uk of Defamatory Content

If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by copying the Notice to Theyachtshop.co.uk of Defamatory Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a printed signed copy to: Defamation Notices, Theyachtshop.co.uk Legal Department, Patriot Court, 1-9 The Grove, Slough, Berks, England SL1 1QP. Please note that this procedure is exclusively for notifying Theyachtshop.co.uk of Defamatory content on or advertised for sale on the Theyachtshop.co.uk website. Please provide your address, telephone number, and e-mail address when sending the notice to us.

Important Warning: giving false, misleading or inaccurate information in the Notice to Theyachtshop.co.uk of Defamatory Content may result in civil and criminal liability.

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Notice to Theyachtshop.co.uk of Defamatory Content

In the matter of www.theyachtshop.co.uk

S T A T E M E N T

I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:

1. I refer to the website www.theyachtshop.co.uk ("the website"). I make this statement in support of my giving Theyachtshop.co.uk notice that, via the website, it is causing or contributing to the publication of a defamatory statement.

2. The defamatory words (delete whichever paragraph is not applicable):

(a) appear in a book being sold by Theyachtshop.co.uk via the website entitled [please state the book name and its author]. The defamatory words appear on page [please state the page number(s) where you consider there are defamatory words].

OR

(b) appear on the website at [please cut and paste the address of the relevant Web page from the website where the defamatory words appear].

3. The words that I consider to be defamatory are [please repeat the exact words you are complaining about].

4. These words are defamatory because [please state why you consider the words are defamatory].

5. The defamatory words are untrue because [please explain why the words complained of are untrue and what you believe the true position is].

6. I understand that this statement may be used in any court proceedings that may arise out of or relating to the defamatory words which I have complained about.

Statement of Truth

I declare the facts stated above to be true.

Signed:

Dated:

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